Team Photo

Square builds common business tools in unconventional ways so more people can
start, run, and grow their businesses. When Square started, it was difficult
and expensive (or just plain impossible) for some businesses to take credit
cards. Square made credit card payments possible for all by turning a mobile
phone into a credit card reader. Since then Square has been building an entire
business toolkit of both hardware and software products including Square
Capital, Square Terminal, Square Payroll, and more. We re working to find n
and better ways to help businesses succeed on their own terms and we r
looking for people like you to help shape tomorrow at Square.


Growth and Retention Marketing provides platform services like notifications to
power product functionality, operations, analytics and targeting tools to grow
and retain customer bases, and automation / optimization of these activities
through data science and machine learning. The platform helps balance two
evergreen goals: maintaining our customers' trust and growing the Square
ecosystem. As a Product Analyst supporting this group, your role will be a
hybrid of traditional roles in product analytics, product marketing, and
business intelligence. You will need to summarize trends and insights through
the vast amount of data captured by Square, and develop applicable strategies
to grow Squares sellers and their engagement with Square products through the

Product Analysts at Square are embedded within product and platform teams and
use engineering, analytics, and machine learning to empower data-driven
decision-making in the full life cycle of product development. As a member of
the team, you will lead experimentation and growth plans, develop automation
solutions to personalize experiences, provide insights to our sellers about
their business, and promote strategic decisions with data. Square s mission
is economic empowerment, and our Product Analytics team supports this by using
data to understand and empathize with our customers, thereby allowing us to
build a remarkable product experience.


  • Leverage descriptive and predictive analytics to understand the impact of

Square-owned growth and retention channels

  • Partner with Platform team members to make data-driven decisions across

the organization

  • Partner with Square s product marketing teams to guide the design and

implementation of Square s scaled cross-sell and engagement strategie

  • Apply a diverse set of tactics including statistics, quantitative

reasoning, and machine learning to produce applicable insights

  • Create campaign targeting strategies, design experiments and publish


  • Develop data marts, dashboards, reports, and deep-dive analyzes to inform

the ongoing launch and optimization of marketing channels



  • 3+ years of analytics experience or equivalent
  • Experience leading projects that depend on the contributions of others in

multiple disciplines

  • Fluency with data, analytics and visualization technologies (We use SQL,

Looker, and Python)

  • Experience applying both data-backed heuristics and machine-learning

techniques to solve practical product problems such as predicting churn,
cross selling, clustering user archetypes, and more

  • Familiarity with data warehouse development and best practices

Additional Information

At Square, we value diversity and always treat all employees and job applicants
based on merit, qualifications, competence, and talent. We do not discriminate
on the basis of race, religion, color, national origin, gender, sexual
orientation, age, marital status, veteran status, or disability status. We will
consider for employment qualified applicants with criminal histories in a
manner consistent with the requirements of the San Francisco Fair Chance
Ordinance. Applicants in need of special assistance or accommodation during the
interview process or in accessing our website may contact us by sending an
email to assistance(at). We will treat your request as
confidentially as possible. In your email, please include your name and
preferred method of contact, and we will respond as soon as possible.


At Square, we want you to be well and thrive. Our global benefits package


  • Healthcare coverage
  • Retirement Plans
  • Employee Stock Purchase Program
  • Wellness perks
  • Paid parental leave
  • Flexible time off
  • Learning and Development resources